IU Bloomington
UNIVERSITY INFORMATION TECHNOLOGY SERVICES (UITS)
 
INFORMATION AND HELP
812-855-6789
Support Center
Wells Library Info Commons Indiana Memorial Union M089
24/7 support for information technology at IU
 
ithelp@iu.edu
Online chat support available at
IU Knowledge Base:
Answers to questions about information technology at IU
812-855-4848
Switchboard and Contact Center
 
clctrbl@indiana.edu
AskIU
 
AskIU@iu.edu
812-855-8765
Classroom Technology Support
812-855-9255
Receptionist
812-855-9443
Tours - Cyberinfrastructure Building (CIB), Informatics and Communications Technology Complex (ICTC), and Data Center (BL & IN) -
 
ITCO@iu.edu
812-856-2337
Press Room
Ceci Jones
 
812-856-2287
Telephone Services, Faculty/Staff
 
unicom@iu.edu
812-855-4455
Telephone Services, Residential
 
resreq@indiana.edu
812-855-5487
Ombudsman - UITS
 
itombuds@iu.edu
812-855-6789
Computer Security Outside of Business Hours
 
it-incident@iu.edu
CLIENT SERVICES AND SUPPORT
Accounts and Passwords
812-855-6789
Accounts and Passwords
 
ithelp@iu.edu
Billing
812-856-1058
Billing-Computing Services
2709 E 10th St
812-856-2287
Billing-Departmental Telecommunications
2709 E 10th St
812-855-4455
Billing-Residential Telecommunications
2709 E 10th St
812-855-7499
Billing-Telecommunications Vendor Invoices
2709 E 10th St
Electronic Mail and Messaging
812-855-6789
Electronic Mail and Messaging
2709 E 10th St
 
ithelp@iu.edu
Helpnet Technology Services
 
helpnet@iu.edu
317-274-3087
Director of Information Technology
Carl Rhine
BS 0001
 
helpnet@iu.edu
317-278-2378
Internet Systems Manager
Tony Herring
BS 0001
 
aherring@iu.edu
317-274-7773
Web Programmer
Fred Haver
BS 0001
 
fhaver@iu.edu
317-274-3087
Client Support Team Leader
Kevin Steiner
BS 0001
 
klsteine@iu.edu
Information Systems
812-855-7702
Enterprise Decision Support Services
2709 E 10th St
 
dsconslt@indiana.edu
812-856-9049
Enterprise Services Integration
 
esireq@indiana.edu
812-855-0718
Enterprise Web Technical Services
 
webtech@indiana.edu
812-855-4190
Research Administration Services
Geoff McGregor
2709 E 10th St
 
gmcgrego@iu.edu
812-856-1054
E-Commerce
Melanie Ebdon
2709 E 10th St
 
kfs-tech@exchange.iu.edu
812-856-1054
Fiscal and Procurement Systems
Melanie Ebdon
2709 E 10th St
 
kfs-tech@exchange.iu.edu
812-856-1054
HRMS
Melanie Ebdon
2709 E 10th St
 
bl-uits-hrms-java-team@exchange.iu.edu
812-856-0488
Libraries
Matt Sargent
2709 E 10th St
 
masargen@iu.edu
812-855-6789
Oncourse
 
ithelp@iu.edu
812-855-6789
Student Information System (SIS)
2709 E 10th St
Infrastructure Measurement and Monitoring
812-856-3877
Manager
T C Bradley
2709 E 10th St
 
netps-l@indiana.edu
Internet
812-855-9910
Computer Data Center/Operations
2709 E 10th St
 
wccops@indiana.edu
812-856-5200
Dial-in Services 33.6 PPP, 2 hour limit
812-856-5202
Dial-in Services 33.6 PPP, 8 hour limit
812-855-3699
Network Operations Center
2709 E 10th St
 
noc@iu.edu
812-856-3883
New Network Planning and Installation
2709 E 10th St
 
jvh@indiana.edu
IT Communications Office
IT Communications Office
2709 E 10th St
 
ITCO@iu.edu
Knowledge Management
IU Knowledge Base:
 
UITS Services and Support:
 
 
kb@iu.edu
Labs, Classrooms, and Instructional Resources
812-856-4112
Adaptive Technology & Accessibility Centers
Wells Library
 
iuadapts@indiana.edu
 
812-855-2922
Classroom Technology Design
Franklin Hall 0003
812-855-8765
Classroom Technology Services
Franklin Hall 0009
 
cts@indiana.edu
 
812-855-0953
Digital Music Library
 
variations2@variations2.indiana.edu
 
812-855-3802
Technology Center Consulting
Wells Library Info Commons
812-855-7829
Teaching and Learning Technology Center
Wells Library 305 / BH 307
 
tltc@indiana.edu
 
812-855-4499
User Experience Group (UXG)
2709 E 10th St
 
usable@indiana.edu
 
Phone
812-855-4848
Switchboard and Contact Center
2709 E 10th St
 
clctrbl@indiana.edu
Ask IU
 
AskIU@iu.edu
317-274-3043
Directory Coordinator
2709 E 10th St
 
directoryiu@iu.edu
812-855-2111
NETDATA
2709 E 10th St
 
netdata@indiana.edu
812-855-7212
Paging Service
2709 E 10th St
 
unicom@iu.edu
812-855-2111
Telephone Repair
2709 E 10th St
 
unicom@iu.edu
812-856-2287
Telephone Services, Faculty/Staff
2709 E 10th St
 
unicom@iu.edu
Security and Policies
812-855-6789
Computer Security Outside of Business Hours
Wells Library Info Commons
 
it-incident@iu.edu
812-855-8476
University Information Policy Office
2709 E 10th St
 
uipo@iu.edu
812-855-8476
University Information Security Office
2709 E 10th St
 
uiso@iu.edu
Supercomputing, Data Analysis, Visualization, and Storage
812-856-2283
Advanced Visualization Laboratory
 
812-856-4404
Bioinformatics Services
2709 E 10th St
 
bioinfor@iu.edu
317-278-1208
Advanced Biomedical IU Core
535 W Michigan St, IUI
 
data@iu.edu
 
812-855-4724
Research Analytics
410 N Park
 
statmath@indiana.edu
 
812-855-7211
Data Capacitor
2709 E 10th St
 
dc-team-l@indiana.edu
 
812-855-5492
Data Management Support
2709 E 10th St
 
dms@indiana.edu
 
812-855-4454
Research Storage
2709 E 10th St
 
store-admin@iu.edu
 
812-855-6865
Geographic Information Technologies
 
uitsgis@indiana.edu
 
812-855-4021
High Performance Systems
2709 E 10th St
 
hps-admin@iu.edu
 
812-856-7411
Scientific Applications and Performance Tuning
2709 E 10th St
 
hpa-admin@iu.edu
 
812-855-9574
Campus Bridging and Research Infrastructure
2709 E 10th St
 
rtcs-group@rtinfo.indiana.edu
 
317-278-9699
Open Science Grid
 
goc@opensciencegrid.org
 
Training and Workshops
812-855-7383
IT Training & Education
2709 E 10th St
 
ittraining@indiana.edu
 
Video
812-855-2111
Cable TV
2709 E 10th St
 
repair@indiana.edu
812-856-2020
Collaboration Technologies (Video Conferencing)
 
cthelp@indiana.edu
 
Web Publishing
812-855-8050
Webmaster
2709 E 10th St
 
812-855-6789
Mypage (personal web pages)
ADMINISTRATION
Vice President for Information Technology & Chief Information Officer, Office of
Client Technology Support
317-274-8870
AVP Client Technology Support
Patrick Phillips
535 W Michigan St, IUI
 
paaphill@iu.edu
812-856-0753
Administrative Assistant
Lisa Liford
2709 E 10th St
 
lislibro@iu.edu
Director, Academic Technology Support
Elizabeth Harris
2709 E 10th St
 
eharr@iu.edu
Enterprise Support Services
812-856-4143
AVP Enterprise Support Services
Constance Ford
2709 E 10th St
 
moford@iu.edu
812-856-4027
Administrative Assistant
Devin New
2709 E 10th St
 
devinew@iu.edu
812-856-7808
Director, Client Support
James Brooks
2709 E 10th St
 
jamrbroo@iu.edu
812-856-0186
Director, Client Services
Jacob Farmer
2709 E 10th St
 
jpfarmer@iu.edu
812-856-2355
Director, Enterprise Applications
Ranji Abraham
2709 E 10th St
 
abraham@iu.edu
Enterprise Systems
812-856-4553
Associate Vice President
Lora Fox
2709 E 10th St
 
ldingram@iu.edu
812-856-3805
Administrative Assistant
Katie Burnworth
2709 E 10th St
 
kburnwor@iu.edu
Director Enterprise Experience
Madeline Grdina
2709 E 10th St
 
mgrdina@iu.edu
812-855-7287
Director, Enterprise Infrastructure
James Thomas
2709 E 10th St
 
jthomas@iu.edu
812-856-9052
Director, Enterprise Student Systems
Eric Westfall
2709 E 10th St
 
ewestfal@iu.edu
812-856-2081
Director CRM Initiative
Christopher Tompkins
2709 E 10th St
 
chtompki@iu.edu
812-855-4211
Director, Departmental Solutions
Clinton Daniel Roeth-McKay
1207 E. 10th St
Finance Office
812-856-1927
Finance Officer
Keenan Mumma
2709 E 10th St
 
kjmumma@iu.edu
812-856-2504
Associate Director, Operations
Rhonda Inman
2709 E 10th St
 
rminman@iu.edu
Human Resources Office
 
812-856-6898
Human Resource Director
Kristopher Ying
2709 E 10th St
 
kying@iu.edu
812-856-0834
Human Resources Business Partner
Morgan Booth
2709 E 10th St
 
bellmo@iu.edu
Human Resources Business Partner
Cathy Williams
535 W Michigan St, IUI
 
cw165@iu.edu
812-856-9761
Human Resources Generalist
Alex Rooks
2709 E 10th St
 
alvangor@iu.edu
Human Resources Generalist
Laty Torres
535 W Michigan St, IUI
 
latytorr@iu.edu
Information Security
Chief Information Security Officer
Jason Williams
2709 E 10th St
 
jgw3@iu.edu
317-274-4281
Health Sciences IS-HIPAA Security Officer
Jason Bozarth
HS 2119, IUI
 
bozarthj@iu.edu
317-278-3989
University Information Security Officer, Information & Systems Security
Keith Lehigh
535 W Michigan St, IUI
 
klehigh@iu.edu
Institutional Analytics
812-856-1562
Assoc Vice President, Institutional Analytics
Sabrina Andrews
2709 E 10th St
 
sablandr@iu.edu
812-856-0753
Administrative Assistant
Lisa Liford
2709 E 10th St
 
lislibro@iu.edu
812-856-5284
Director, Compliance and Reporting
Andrea Ingle
2709 E 10th St
 
akingle@indiana.edu
812-856-0188
Director, Effectiveness
Bridgett Milner
2709 E 10th St
 
bharsh@iu.edu
812-855-6236
IA Project Manager/Leader
Linda Shepard
 
lshepard@iu.edu
812-856-4571
Director
Daniel Young
2709 E 10th St
 
youngdj@iu.edu
Learning Technologies
812-856-8486
Associate Vice President Learning Technologies
Anne Leftwich
2709 E 10th St
 
aleftwic@indiana.edu
812-856-4027
Administrative Assistant
Devin New
2709 E 10th St
 
devinew@iu.edu
812-855-1098
Director, Learning Technologies
Michele Kelmer
2709 E 10th St
 
mkelmer@iu.edu
812-856-7709
Director, Teaching and Learning Technologies
Justin Zemlyak
2709 E 10th St
 
jazemlya@iu.edu
812-856-0007
Director of Learning Spaces
James McGookey
2709 E 10th St
 
jmcgooke@iu.edu
Networks
317-274-0763
Associate Vice President, Managing Director Indiana GigaPoP
Dave Jent
2709 E 10th St
 
djent@iu.edu
812-856-0640
Administrative Assistant
Abby Sears
2709 E 10th St
 
sears23@iu.edu
812-856-0978
Executive Director, Software & Networks Engineering
Luke Fowler
2709 E 10th St
 
luke@iu.edu
812-855-5079
Director, Software & Systems
David Ripley
2709 E 10th St
 
daripley@iu.edu
812-855-0164
Executive Director, GlobalNOC Client Services
Marianne Chitwood
2709 E 10th St
 
chitwood@iu.edu
317-278-4544
Director, I-Light Member Services
Caroline Weilhamer
535 W Michigan St, IUI
 
cweilham@iu.edu
812-855-3098
Director, Telecommunication Infrastructure
Mark Spencer
2709 E 10th St
 
maespenc@iu.edu
Regional Campuses
812-941-2411
Regional Campus CIO – IUK, IUN, IUSB, IUE, IUC, IUS
Nick Ray
Knobview, IUS
 
nicray@iu.edu
219-980-6706
Administrative Assistant
Bernadette Resto
Hawthorn 108, IUN
 
bresto@iu.edu
765-973-8555
IT Coordinator
Aimee Cody
Hayes Hall, IUE
 
amcrass@iu.edu
812-941-2424
Executive Director - IU Southeast
Lee Staton
Knobview Hall, IUS
 
lstaton@iu.edu
765-973-8378
Interim Executive Director - IU East
Joy Maupin
Hayes Hall, IUE
 
jomaupin@iu.edu
812-375-7596
Executive Director - IU Columbus
Bill Fields
Columbus Learning Center, IUC
 
wlfields@iu.edu
574-520-4473
Executive Director - IU South Bend
Phil Mikulak
Northside, IUSB
 
pmikulak@iu.edu
765-455-9210
Executive Director - IU Kokomo
Craig Swoverland
Library, IUK
 
sswoverl@iu.edu
Research Technologies
812-856-6339
Assoc Vice President, Research Technologies
Matthew Link
2709 E 10th St
 
mrlink@iu.edu
812-856-0640
Administrative Assistant
Abby Sears
2709 E 10th St
 
sears23@iu.edu
812-856-0197
Director, Research Software and Solutions
Scott Michael
2709 E 10th St
 
scamicha@iu.edu
812-856-4911
Director, Visualization and Data Services
Eric Wernert
2709 E 10th St
 
ewernert@iu.edu
812-856-3107
Senior Technical Advisor
Tony Walker
2709 E 10th St
 
tonlwalk@iu.edu
812-855-4021
Director, Advanced Cyberinfrastructure
David Hancock
2709 E 10th St
 
dyhancoc@iu.edu